Social Media Management Service Agreement

This Service Agreement ("Agreement") is entered into on the date of acceptance by and between The Social Agency ("Agency") and ("Client"). This Agreement outlines the terms and conditions for social media management services provided by the Agency to the Client.

1. Scope of Services

All services will be outlined and agreed upon in the signed proposal provided to the Client. The Agency will deliver services such as, but not limited to, social media content creation, posting, engagement, community management, performance tracking, and reporting.

2. Term of Agreement

This is a month-to-month agreement. Either party may terminate this agreement by providing written notice at least 90 days prior to the desired termination date.

3. Payment Terms

• Payments are due on a monthly basis as agreed in the proposal.

• Payments must be received by the due date stated on the invoice to avoid service interruptions.

4. Termination & Cancellation Policy

• Client Cancellation: The Client may terminate this agreement with a 90-day written notice provided to the Agency. Termination requests must be sent via email to [email protected] or through certified mail.

• Agency Cancellation: The Agency reserves the right to terminate this agreement with a 90-day written notice to the Client for any reason, including but not limited to non-payment, breach of terms, or uncooperative behavior.

5. Client Responsibilities

To ensure the Agency can effectively deliver services, the Client agrees to provide the following:

• Access to necessary brand assets, logos, and images.

• Timely approvals of content and deliverables.

• Access to social media accounts and administrative permissions where applicable.

6. Confidentiality

The Agency agrees to maintain the confidentiality of the Client’s business information, strategies, and materials. The Client likewise agrees to maintain confidentiality about the Agency’s strategies, workflows, and proprietary methods.

7. Limitation of Liability

The Agency is not responsible for indirect, incidental, or consequential damages, including lost profits. The Agency’s total liability under this Agreement is limited to the total fees paid by the Client for services rendered in the three (3) months prior to the claim.

8. Dispute Resolution

If any dispute arises under this Agreement, the parties agree to resolve it through good-faith negotiation. If resolution is not reached, both parties agree to pursue mediation before seeking legal action.

9. Entire Agreement

This Agreement, including any signed proposal, constitutes the entire understanding between the Client and the Agency. No verbal agreements or promises outside this written document shall be valid or enforceable.